Terms and Conditions - Hoppflix

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Welcome to Hoppflix, the ferry ticket booking and sales website. Please read the following terms and conditions carefully before using our services. Your use of Hoppflix implies unconditional acceptance of these terms.

1. General Terms

This website, Hoppflix, operates as an intermediary platform for booking and selling ferry tickets. We are not the ferry company itself, but we collaborate with various companies to provide this service. Therefore, our services are governed by both our own terms of use and the terms and policies of the respective ferry company.

2. Bookings and Ticket Purchase

Accuracy of Data: You are responsible for the accuracy of the information you provide during booking (e.g., passenger names, dates, destinations). Errors in the information may lead to ticket cancellation without refund or additional charges.
Availability: The availability of seats and routes depends exclusively on the ferry companies. Last-minute changes by the companies may occur, for which Hoppflix is not responsible.
Prices: The prices displayed include VAT and any other legal charges. However, service fees or ticket issuance fees may be added upon completion of the booking.
Booking Completion: The booking is considered complete and confirmed only after successful payment and ticket issuance. You will receive booking confirmation and instructions for ticket collection/issuance via email.

3. Changes and Cancellations

Change/Cancellation Policy: Each ferry company has its own policy regarding changes, cancellations, and refunds. We recommend that you consult the terms of the specific company before making a booking. Charges for changes or cancellations are determined by the ferry company.
Procedure: For change or cancellation requests, you must contact us as soon as possible. We will endeavor to assist you in accordance with the ferry company's policy. Our own handling fees may apply for these actions.
Refunds: Refunds, if you are entitled to them, will be processed according to the ferry company's timings and procedures.

4. Payments

Transaction Security: All payments are processed through secure electronic payment systems (e.g., credit/debit cards, PayPal). Your card details are encrypted and not stored on Hoppflix.
Currencies: Transactions are conducted in Euros (€).

5. Liability

Hoppflix acts as an intermediary and is not responsible for:
- Route changes, delays, or cancellations of ferries by the ferry companies.
- Loss or damage to luggage.
- Injuries or damages during the trip.
- Any dispute arising directly between the passenger and the ferry company.
We strive to ensure the accuracy of the information provided on Hoppflix, but we do not guarantee its absolute correctness and are not responsible for any errors or omissions.

6. Intellectual Property Rights

All content on Hoppflix, including texts, graphics, logos, images, and software, is the intellectual property of Hoppflix or our partners and is protected by Greek and international law. Reproduction, republication, modification, or any other use of the content without our prior written permission is prohibited.

7. Personal Data Protection

Protecting your personal data is our priority. The data collected is used exclusively for the purposes of booking and providing our services and in accordance with our Privacy Policy, which is an integral part of these terms. You can read the full Privacy Policy of Hoppflix.

8. Applicable Law and Jurisdiction

These terms are governed by Greek Law. For any dispute that may arise from the use of Hoppflix or the application of these terms, the courts of Athens are exclusively designated as competent.

9. Modification of Terms

We reserve the right to modify these terms of use at any time. Any modification will be posted on this page and will take effect immediately upon its posting. Continued use of Hoppflix after such changes implies acceptance of the modified terms.

10. Contact

For any questions or clarifications regarding these terms, please contact us using the contact details provided on our website.